Hablamos Español (928) 597-8122

Privacy Policy

Effective date: September 2, 2026

1. Who we are

https://www.elitemortgageaz.com is operated by Elite Mortgage LLC, a licensed mortgage broker. Company NMLS #2339191. Arizona Mortgage Broker License [VERIFY-DIFI]. Office: 1874 S Avenue B, Yuma, AZ 85364. Phone (928) 597-8122. Email Info@elitemortgageaz.com. Hours: Monday through Saturday, 9am to 5pm; closed Sunday.

This policy explains what we collect, how we use it, and your choices. It covers this site and the calls, texts, and emails that follow a request you submit here.

2. Information we collect

When you submit the form on this site, we collect what you enter:

  • Your name, mobile phone number, and email address
  • Whether you want to buy or refinance
  • The loan-amount range you select
  • Your self-estimated credit-score range
  • Your annual-income range
  • Whether you prefer Spanish-language contact

We also record how you reached us (utm campaign tags and Google click ID) and evidence of your consent: submission time, IP address, browser user agent, page URL, and a hash of the consent text you agreed to.

We collect device and usage data automatically: IP address, browser and device type, pages viewed, and referring site. See section 8 for cookies and analytics.

If you call or text us, we keep logs of those calls and messages, including the number, date, time, and message content.

3. How we use it

  • To respond to your request and contact you about mortgage options
  • To match your request with a suitable loan program and lender
  • To send the messages you opted in to receive (see section 5)
  • To keep a record that you gave consent, and how
  • To measure which advertising works and improve the site
  • To meet licensing, record-keeping, and legal obligations
  • To prevent fraud and protect the site

4. Sharing

We share information only as needed:

  • Wholesale lenders and settlement or service providers (such as title, escrow, and appraisal companies) when needed to process your request.
  • Vendors that work on our behalf, such as our CRM and telephony providers, acting only on our instructions.
  • Regulators, courts, or law enforcement when the law requires it or to protect our rights.
  • A successor business if Elite Mortgage LLC is sold, merged, or reorganized.

We do not sell personal information.

5. SMS program

If you check the text-message box on our form, you join our SMS program, "Elite Mortgage Updates." Messages may include mortgage inquiry updates, rate news, loan offers, and appointment reminders. Message frequency varies. Message and data rates may apply. Reply STOP to cancel or HELP for help. Full terms are on the SMS Terms page.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with any third party.

6. GLBA privacy notice

When you apply for a loan we become subject to the Gramm-Leach-Bliley Act and will give you our GLBA Privacy Notice, which governs how we share your nonpublic personal information.

7. Your choices

You can opt out of calls, texts, or email at any time:

  • Texts: reply STOP to any message, or HELP for help.
  • Calls: tell us during a call, call (928) 597-8122, or email Info@elitemortgageaz.com.
  • Email: use the unsubscribe link or email us.

We honor Do Not Call requests within 10 business days. Opting out of marketing does not stop messages needed to service a loan you applied for.

Arizona has no comprehensive consumer privacy statute. If you live in a state that has one, such as California, you may have the right to know what personal information we hold about you, to correct or delete it, and to know how it is shared. Email Info@elitemortgageaz.com or call (928) 597-8122 to make a request. We will verify your identity first and will not treat you differently for exercising these rights.

8. Cookies, analytics, and advertising

This site uses Google Analytics 4 to understand how visitors use it and Google Ads conversion tracking to measure whether our ads lead to form submissions. Both set cookies and may collect your IP address, device information, and pages viewed. Google uses this data as described in its own privacy policy.

To opt out, block or delete cookies in your browser, install the Google Analytics opt-out browser add-on, or adjust your ad preferences at adssettings.google.com. The site still works with cookies blocked.

9. Security and retention

We protect your information with reasonable safeguards, including encrypted connections (HTTPS) and access controls. No method of transmission or storage is completely secure.

We keep records of your consent to receive calls and texts for at least 4 years. Loan records are kept for the period federal and Arizona law require. Other lead data is kept only as long as needed for the purposes above.

10. Children

This site is not directed to anyone under 18, and we do not knowingly collect personal information from minors. If you believe a minor has submitted information, contact us and we will delete it.

11. Changes and contact

We may update this policy. The effective date at the top shows when it last changed; the current version is always posted here. Using the site after a change means you accept the updated policy.

Questions or requests: Elite Mortgage LLC, 1874 S Avenue B, Yuma, AZ 85364, (928) 597-8122, Info@elitemortgageaz.com. See also our Terms & Conditions and SMS Terms, or return to the home page.